Social media &
digital marketing

Bringing together creative thinking with data-driven strategies to craft multi-channel campaigns that connect with your audience and drive real-world outcomes for your business.

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Social and digital play an integral role in the modern communications strategy. Our team of social and digital experts are ready to level up your social media game and reach your audience in a way that differentiates your organisation and drives results.

From strategic planning using data-led insights, through to creative development, production, media implementation, amplification and analytics – Icon's digital marketing service is custom-built to help grow and nurture your customers.

Every organisation is unique, which is why we offer customised packages tailored to your needs. Whether you require comprehensive social and digital campaign management or just additional support for your internal resources, we have the solution.

What we do

Ready to connect, engage and inspire? Choose from a comprehensive suite of social media and digital marketing services.

Our services include best-in-class:

  • Strategy development

  • Digital reputation management

  • Social & digital advertising

  • Reporting, analytics and optimisation

Social media & digital marketing services

Our integrated planning, creative, execution and measurement model is purpose-built for today’s digital-first experience economy. Engage with us when you're ready to amplify your brand and grow your customer base.

Search Engine Optimisation

Our technical team can ensure your website is optimised for SEO, and our digital PR team can deliver keyword rich content and back links from leading industry media.

Search Engine Optimisation

  • Technical audits and site reviews

  • Keyword and competitor research

  • On-page optimisation

  • Content gap analysis

  • Link building strategy

Marketing automation

Automation helps nurture your customers via email, social media, web and text with a personalised experience. It reduces repetitive tasks and streamlines processes – freeing up time for strategy development, analysis and campaign fine-tuning.

Marketing automation

  • Platform review, recommendation and configuration

  • Campaign development

  • Customer segmentation

  • Email, EDM and text marketing

Search Engine Marketing

Maximise brand visibility and attract potential customers with targeted search engine campaigns that showcase your unique value proposition.

Search Engine Marketing

  • Search and Display ads

  • Keyword research and planning

  • Targeting and audience optimisation

  • Engaging ad copy and banner designs

  • Import Google Analytics conversions goals

Digital analytics

Track activity across your website and other digital platform with our Google Analytics tracking and tag management services.

Digital analytics

  • Complete GA4 setup

  • UA historical data export

  • GA4 custom dashboards

  • Custom event tracking

  • Measure marketing attribution

Reporting dashboard

Leverage real-time analytics via an integrated dashboard customised for your reporting needs.

Reporting dashboard

  • Real-time reporting dashboard

  • Integrated with all marketing channels

  • Easy access and shareability

  • Interactive dashboards

  • Scalable and customisable

Strategy development

Results-driven strategies for social and digital channels or as part of wider communications strategies. Built for your business goals.

Strategy development

  • Social media strategy

  • Content strategy

  • Digital performance

  • Communications strategy

  • Campaign strategy & planning

  • Competitor analysis

  • Channel audit and analysis

Content creation

From graphic design to videography and everything in between. Our creative team are social natives who know how to craft content that audiences love.

Content creation

  • Graphic design

  • Videography

  • Photography

  • Animation

  • Podcasting

  • AR/VR

Influencer marketing

Harnessing the right voices to take your brand to your audience. We manage end-to-end influencer marketing campaigns that drive real results.

Influencer marketing

  • Influencer outreach

  • Talent management

  • Paid partnerships

  • Campaign & brand ambassadors

  • Reporting & evaluation

Paid social & digital advertising

Our social and digital strategists craft and execute paid campaigns that drive your audience through the funnel. From conception to execution and evaluation - we’ve got you covered.

Paid social & digital advertising

  • Paid social & digital strategy

  • Campaign management

  • Display advertising

  • Social advertising: Facebook, Instagram, YouTube, LinkedIn, TikTok, X (Twitter), Snapchat & more

  • Lead generation

  • Paid content development

  • Reporting & analytics

Community management

The frontline of the modern customer experience. Brands can no longer afford to overlook the opportunity to engage with their audience. We make it happen and make it count.

Community management

  • Social media listening

  • Community management

  • Crisis management

  • Digital reputation management

Who we work with

Logos: ADP, ASIC, Brandon Capital, Schneider Electric, MyFitnessPal, Facebook, Instagram, Meta, Royal Canin, MOAD, Future Fund, Tommee Tippee, FARE, PHN, Safe Transport Victoria, Cornerstone health, Department of foreign affairs & trade, Department of home affairs, DITRDCA

Ready to discuss
your brief?

Our digital marketing team are ready to discuss your brief – from a simple Google Ads campaign to a creatively-led, fully integrated product launch.
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Beyond marketing

Looking for additional support? Our integrated, in-house model can scale to meet your unique requirements.

Make what matters.
Let’s talk.

132C Gwynne Street
Cremorne VIC 3121 Australia
Suite 3-4, Level 6
2-12 Foveaux Street
Surry Hills NSW 2010 Australia
Suite 4, 32 Thesiger Court
Deakin ACT 2600 Australia
25 King Street
Bowen Hills
Brisbane QLD 4006 Australia
Suva Business Center
177-181 Victoria Parade
Suva, Fiji

ICON recognises the First Peoples of this nation and their ongoing connection to culture and country. We acknowledge First Nations Peoples as the Traditional Owners, Custodians and Lore Keepers of the world's oldest living culture and pay respects to their Elders past, present and emerging.

Australia's leading integrated agency offering best-in-class PR, digital and creative services in Melbourne, Sydney, Brisbane and Canberra.

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