Engage with a leading Australian digital agency to host and manage your website
Icon offers high-touch digital and managed hosting services for government and corporate clients, ICT teams, website and communications managers.
Is your website too crucial to DIY? Have you outgrown your current vendor? Focus on your core business and have your online application or website managed by Icon.
Ready to talk about managed website hosting?
We're ready to talk solutions. Get in touch now, or keep scrolling for an overview of Icon's services and sills.
A hosting platform for every project
Icon has partnered with amazee.io to provide a fully managed hosting service customised to meet your needs. We can provide various levels of support and service depending on your requirements.
Custom application stacks
Zero downtime deployments
Uptime guarantee
24/7 security and uptime monitoring
Deployment rollbacks
Service scaling on demand
Performance metrics
Code reviews and auditing
Icon’s managed hosting services
Drupal and Wordpress hosting
Icon specialise in configuring and hosting PHP applications, Laravel and Symfony projects. We’re also experts in triaging complex issues. Our team is experienced in managing large projects for Federal, State and local governments, including additional services like Apache Solr and Redis.
Gatekeeping and auditing
Want to organise your own work and be supported by an experienced managed service provider? Icon can be the gatekeepers for your site, review code, mentor your developers, help with development environments, and collaborate on your digital and WebOps strategies.
Drupal and frontend development services
There may come a time when you need development support services. Through your account manager Icon’s team of PHP and frontend developers are ready to assist with end-to-end builds.
Protect your customer’s privacy with SecureForm and Secure CMS
Icon’s SecureForm and CMS solutions addresses the need for encrypted Drupal-based websites and forms that adhere to government standards. Read more here.
Content strategy, UX, design, writing, SEO, and more
Icon is an interdisciplinary provider, giving your team access to a range of specialist skills. Upgrade your website with an accessibility review, conduct a content audit and scripted migration project, create a more intuitive information architecture, use dashboards for sales funnels and Google Analytics (GA4), or undertake a full design overhaul. We even have a video, photography and podcast production facility at The Content Garden.
Icon’s extended website design and development service
Discovery
We run tailored workshops with project stakeholders to understand intent, user types and cultural requirements – connecting needs, content and messaging requirements.
Planning
We work with project teams to create road-maps and timelines, outline technical requirements, define channels and content, and link with a launch strategy.
Co-create
We team with departments, IT and communications managers to create usable, secure and scalable digital services for citizens; and are experts in applying modern design and development principles.
Prototyping and UI design
With the benefits of rapid, interactive prototyping, we can test, validate and iterate information architecture, wireframe prototypes, and draft content with real people to enhance your service’s usability and usefulness. We'll then bring your website to life with a fresh and modern look and feel.
Content production and governance
Ensure your editors and site managers understand the why, when and how of content publishing. If needed, Icon's editors and writers can create tone-of-voice guidelines and content to suit specific audiences. A clear communications strategy, custom content creation, use of search and taxonomies, and clever storytelling ensure your messaging is concise and useful.
Drupal development
We can theme and build a custom Drupal website to meet your project's specific needs, extending its functionality via off-the-shelf modules and custom development. We can also upgrade your site from Drupal 7 to Drupal 10 to ensure it remains viable after the November 2023 end of support date.
GovCMS SaaS and PaaS
If needed, we can deploy GovCMS to ensure your project is based on approved government standards and is hosted and supported via a fully managed service or stand-alone instance.
Design systems
Deploy a web-based design system to maintain consistency and brand essence at scale and across all your digital touch-points. We support integrated and stand-alone design systems, which can be used for more than just Drupal.
Component libraries
Speed up development with a library of pre-built, pre-tested website elements ready for any developer.
Accessibility
We advocate for, and comply with, the Digital Transformation Agency’s Digital Service Standard and accessibility requirements documented under the Web Content Accessibility Guidelines.
Integration
We can seamlessly integrate content between websites and third-party data sources to provide a unified experience for your users through the use of existing or custom-built APIs.
Launch and improve
Launching a digital project is only the beginning. We help measure and iterate to meet your communications goals, plan future functionality, and manage technical and security upgrades.
Managed hosting
Icon partners with tier 1 Australian hosting providers, including GovCMS, AWS and Amazee.io, to provide a secure, best-in-class hosting service approved for government use.
Build.
Launch.
Promote.
Support.
Work with a multidisciplinary team to build a launch strategy and amplify your communications to the widest possible audience.
Our creative, communications teams are experts in behaviour change theory, brand development, advertising and marketing, data analysis, media relations and crisis management.
See service pages for more:
